We accept cash, checks, Visa, Master Card, Discover and American Express.
Payments are accepted online on our secure server.
Pay your bill:
(Visa, MC, Discover, American Express) Please click here.
Or if you have questions regarding your statement, please call: 859.212.4567
Many of our patients carry insurance with high deductibles. Many of our patients have Health Savings Accounts or Health Reimbursement Accounts. You will be expected to pay at the time of service until your deductible has been met. You now have the option to put your HSA/FSA card or credit card on file to handle any outstanding balances after insurance has processed your claim. You can do this while paying online or ask the office about this feature.
Periodically, your insurance company updates coordination of benefits (COB). This means they want to determine whether you have other insurance coverage. If you do not provide your insurance company with this information, they will deny all claims until the information is received. If you fail to provide this information in a timely fashion, you will be expected to pay at the time of service.
The responsible party is expected to be aware of the type of coverage carried on each child. You must present your child’s insurance card at each visit. If your insurance changes, please provide us with your new insurance information as soon as possible. If charges are filed incorrectly due to outdated information, the balance becomes your responsibility. All outstanding charges owed by the patient must be cleared within 15 days of the date of service.
If your insurance plan requires co-payments, deductibles or coinsurance, they must be paid at the time of the visit as required by your insurance company.
There is a $25 charge for returned checks. If your check is returned more than once, all future payments must be paid with cash or credit card.
We realize that there are times when financial problems exist. We ask that you maintain contact with the office and make arrangements for payment on existing balances or make arrangements for future visits. Unless prior arrangements are made, payment will be expected at the time of service.
Questions regarding your account should be directed to our office at 859-212-4567. You may also send a secure message via the patient portal as well.